By: Alon Cohen & Grok
Date: June 9th, 2025 (published two days later)
- Undercommitting to Tasks: Developers, wary of overpromising, tend to select fewer tasks than they can realistically handle. This cautious approach stems from a desire to ensure all tasks are "completed" by the sprint’s end, but it reduces overall throughput. As Parkinson’s Law suggests, work expands to fill the time available, meaning tasks often take longer than necessary simply because they’re constrained by the sprint’s artificial timeline.
- Resistance to Interruptions: Sprints discourage handling unplanned work, such as fixing bugs reported by other teams or addressing customer issues. Developers, focused on their sprint goals, view these interruptions as threats to their deliverables. This creates friction between teams, slows down responses to critical issues, and ultimately harms the customer experience.
- The "First Priority" Trap: As I discussed in my previous blog, the phrase "first priority" is often weaponized to justify ignoring broader team/company needs. In a sprint-based system, developers usually use this excuse to avoid collaborating with other teams or assisting colleagues, thereby further isolating efforts and reducing organizational efficiency.
- Continuous Task Pool: Instead of locking tasks into fixed sprints, maintain a prioritized pool of tasks that developers draw from continuously. Tasks are categorized by urgency and impact (e.g., customer-facing bugs, new features, technical debt, revenue generation). Developers select tasks based on their skills and the organization’s immediate needs, ensuring flexibility and responsiveness. This approach eliminates the artificial boundaries of sprints and encourages a steady flow of work. There is also no need to include time buffers.
- Daily Releases (When Possible): Aim to release code to production daily, or as frequently as feasible. Daily releases enable QA teams to test and perform regression testing incrementally, catching issues early and reducing the risk of large, error-prone deployments. This aligns with the principles of Continuous Integration and Continuous Deployment (CI/CD), ensuring that code is always production-ready and customer feedback is incorporated quickly.
- Prioritize Organizational Efficiency: Redefine a developer’s "first priority" as helping the organization function at its highest efficiency. This means assisting other teams with urgent bugs, mentoring colleagues, or addressing customer issues, even if it temporarily delays individual tasks. By fostering a culture of collaboration, teams break down silos and ensure that the entire development pipeline—from coding to deployment to support—runs smoothly.
- Increased Throughput: Without sprint boundaries, developers work at a sustainable pace, selecting tasks that match their capacity and the organization’s needs. This reduces the tendency to undercommit and ensures more work is completed over time.
- Faster Issue Resolution: By prioritizing collaboration, teams respond to bugs and customer issues promptly, improving customer satisfaction and reducing bottlenecks across the organization.
- Improved Quality: Daily releases and incremental testing enable QA to identify issues early, increasing coverage and thereby reducing the likelihood of major defects slipping into production. Regression testing becomes a routine part of the process, rather than a last-minute scramble.
- Enhanced Team Cohesion: When developers prioritize helping others, silos dissolve, and teams work as a unified whole. This fosters a culture of mutual support and shared accountability.
- Set Up a Task Management System: Use a tool like Jira, Trello, or Linear to create a centralized task pool. Ensure tasks are clearly prioritized based on business needs and tagged with relevant metadata (e.g., urgency, team, skill set).
- Establish a Release Cadence: Work with QA and DevOps to enable daily or near-daily releases. Invest in automated testing and CI/CD pipelines to streamline the process and minimize manual overhead.
- Redefine Success Metrics: Move away from measuring individual task completion or sprint velocity. Instead, track organizational metrics like cycle time (from task start to production), bug resolution time, and customer satisfaction.
- Foster a Collaborative Culture: Encourage developers to view interruptions as opportunities to contribute to the organization’s success. Reward team members who go above and beyond to help others, and celebrate collective achievements.
- Iterate and Improve: Start with a pilot project to test the model. Gather feedback from developers, QA, and other stakeholders to refine the process over time.