By: Alon Cohen EVP/CTO Phone.comI recently wrote an article which got published in CIO Review magazine under the title "From VoIP via UC to WebRTC". The article is about how the telephone that dominated business communications for almost a century changed.
As the technology was advanced, it seems that each generation of new communication products and services was more and more determined to block any chance for real-time synchronous voice communications.
Starting with the answering machine in the late 20th century, then email, and finally, enterprise voicemail and messaging.
The phone call went from universally synchronous to universally asynchronous communication.
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